Rev. 08/2023
You can also access the bank’s full Privacy Policy at https://www.farmers24.com/privacypolicy.html
Mobile Banking Statement
General
We want you to understand the types of information we access, collect, use, store, and transfer (“Process”) through our mobile banking application (our “App”), including when you are using the App as well as when the App is running in the background. Be assured the App Processes your information only for the following limited purposes:
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We will always ask for your consent before using your information for a purpose that isn’t covered in this [Privacy and Security Policy].
Information you enter or provide to us
When you register, access, and use the App, you provide us with personal and sensitive information that includes your name, password, government identifiers like your social security number (SSN) or drivers’ license number, phone number, email address, physical or mailing
address, financial information, payment information, payment card information, and credit information.
Other information we collect as you use our App
The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your other apps, browsers, and devices with our digital banking services.
Additionally and as described in more detail below, your device may periodically contact our backend digital banking systems to provide information about your device and connection to the digital banking services. This information may include things like your device type and carrier name, crash reports, which apps you've installed, and, depending on your device settings, other information about how you’re using your mobile device.
Your activity
We collect information about your activity in connection with our App, in order to better understand:
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The activity information we collect may include:
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This information enables us to improve, modify, or expand the services, features, and experience delivered through the App as well as to support in-
Your device and other apps
We access and collect information related to your device and other Apps along with associated data. This information may be collected both while you use the App and while the App is running in the background or is otherwise not in use.
Information we process concerning your device and other Apps includes:
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Additionally, if our App needs to access protected features of your device, then you will have an opportunity to provide consent. In the event that you decline to provide express consent, then the App will not be permitted to access data gated by your device’s permissions model. Without your express consent, the App will not allow use of the protected feature or related data.
If and when our App accesses your:
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then all related data is treated as personal or sensitive data subject to this [Privacy and Security Policy].
Restricted permissions accessed by our App include:
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o We collect information about your biometric identifiers when you use our App, which enables us to streamline your authentication and login experience and access our Services with less friction.
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o We collect information about your location when you use our App, which helps us offer features like search results for branch and ATM locations, credit card controls, and messages based on your general location.
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o We collect information about your contacts when you use our App, which enables us to facilitate requested P2P and other payment transactions.
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o We collect information from your device’s camera and photos when you use our App, which enables use of mobile check deposit and other image scanning or capturing features of the App
Sharing your information
Our App will only share information with third-
Our App Processes your financial or payment information or government identification numbers and will never publicly disclose any personal and sensitive user data related to financial or payment activities or any government identification numbers.
Our App may Process non-
Our app includes third-
Neither we nor our third-
The App may also transfer data as necessary for legal reasons including compliance with a valid governmental request, applicable law, or as part of a merger or acquisition with legally adequate notice to users.
The App handles all personal and sensitive user data securely, including transmitting it using modern cryptography.